1 Year Coverage
Coverage from the order date.
Warranty & Care
WARRANTY & CARE
StreetJam products are made for everyday play, but like all helmets and scooters, they need proper use, care, storage, and regular checks.
Warranty Snapshot
Manufacturing Defects
Covers defects in materials and workmanship.
Case-By-Case Resolution
Every request is reviewed individually.
Shipping Covered If Approved
Replacement shipping covered if approved.
What Our Warranty Covers
- ✓ Manufacturing defects
- ✓ Material/workmanship issues
- ✓ Normal-use defect review
- ✓ Delivery-related issue reporting
What Is Not Covered
- × Crash or impact damage
- × Misuse or stunts
- × Water or rust
- × Wear and tear
- × Unauthorized repairs
- × Accessories / wear parts
How To Request Warranty Support
1
Contact
support
2
Share order
details
3
Send
photos/videos
4
Explain
the issue
5
StreetJam
reviews
[ADD SUPPORT EMAIL]
[ADD SUPPORT NUMBER]
Helmet Care
Simple steps to keep your helmet clean, safe, and comfortable.
Wipe with a soft damp cloth, use mild soap if required, and let the helmet air dry naturally.
Do not soak the helmet or use harsh chemicals, bleach, solvents, or abrasive cleaners.
When Should A Helmet Be Replaced?
Know when it’s time to replace your helmet for safety.
Replace after a strong impact, cracked shell, damaged foam, broken straps, broken buckles, or poor fit.
Scooter Care
Keep your scooter performing its best for every ride.
Wipe with a damp cloth, check handlebar tightness, inspect wheels, and keep moving parts free of dirt.
Avoid Common Mistakes
- ✓ Avoid extreme heat
- ✓ Do not soak helmets
- ✓ Avoid harsh chemicals
- ✓ Avoid unsafe stunts or surfaces
- ✓ Do not ignore loose parts or damage
Product-Specific Details
Warranty terms, care instructions, and replacement guidance may vary by product.
[ADD SUPPLIER / MANUFACTURER CARE WARNING IF REQUIRED]Need Help With Your StreetJam Product?
Contact StreetJam Support with your order details and clear photos or videos.