1 Year Coverage
Coverage from the order date.
Warranty & Care
WARRANTY & CARE
Follow the supplied instructions for use, cleaning and storage. Check the helmet or scooter before each use.
Warranty Snapshot
Manufacturing Defects
Covers defects in materials and workmanship.
Case-By-Case Resolution
Every request is reviewed individually.
Shipping Covered If Approved
Replacement shipping covered if approved.
What Our Warranty Covers
- Manufacturing defects
- Material/workmanship issues
- Normal-use defect review
- Delivery-related issue reporting
What Is Not Covered
- Crash or impact damage
- Misuse or stunts
- Water or rust
- Wear and tear
- Unauthorized repairs
- Accessories / wear parts
How To Request Warranty Support
1
Contact
support
2
Share order
details
3
Send
photos/videos
4
Explain
the issue
5
StreetJam
reviews
omaiyer.work@gmail.com
+91 99993 61078
Helmet Care
Simple steps for cleaning and checking your helmet.
Wipe with a soft damp cloth, use mild soap if required, and let the helmet air dry naturally.
Do not soak the helmet or use harsh chemicals, bleach, solvents, or abrasive cleaners.
When Should A Helmet Be Replaced?
Know when it’s time to replace your helmet for safety.
Replace after a strong impact, cracked shell, damaged foam, broken straps, broken buckles, or poor fit.
Scooter Care
Clean the scooter and check its parts before each ride.
Wipe with a damp cloth, check handlebar tightness, inspect wheels, and keep moving parts free of dirt.
Avoid Common Mistakes
- Avoid extreme heat
- Do not soak helmets
- Avoid harsh chemicals
- Avoid unsafe stunts or surfaces
- Do not ignore loose parts or damage
Product-Specific Details
Warranty terms, care instructions, and replacement guidance may vary by product.
Product care and safety: Follow the instructions supplied with the product. Inspect the product before each use. Replace a helmet after a significant impact, even if damage is not visible. Do not modify the product or use harsh chemicals, bleach, solvents, or abrasive cleaners. Stop use if any shell, strap, buckle, wheel, brake, handlebar, fastener, or locking component is cracked, loose, damaged, or missing. Children must use products under responsible adult supervision and with suitable protective gear.Need Help With Your StreetJam Product?
Contact StreetJam Support with your order details and clear photos or videos.